Terms & Conditions

1. General Terms and Conditions

If you use this website you are regarded as having accepted the following General Terms and Conditions, which include our Privacy Policy and Conditions of Sale where relevant, so please read and abide by them.

2. Price

All items for sale though our website are priced in pounds sterling and are inclusive of any UK taxes that may apply.
Although we keep this website updated daily, we are only human, so if a price has either been entered incorrectly or a new price update has been missed, you will be expected to pay the full price. You will though be notified of the error and the new price prior to any payment being taken from you.

Prices do not include:
i) Any other sales taxes in your country or state
ii) The amount of any customs or importation duties applicable to the goods as levied by the tax officials in the country of destination
iii) Any special packaging or shipping or insurance required by you

We undertake to adhere to the price specified in the order acceptance, even if the price of the goods has altered between the date of the transaction and the date of their despatch.

3. Payment

Biggar Little Festival is not licensed to offer 'Online Credit Facilities' therefore all orders must be paid for prior to despatch.

4. Delivery

We aim to despatch your order as soon as possible, subject to payment being cleared and stock availability.

If there is likely to be a delay in your item being despatched, such as stock availability, we will notify you and advise you of the revised timescale.

5. Returns and Refunds

Refunds in respect of tickets purchased are at the discretion of the event organiser. No refunds will be issued within 5 days of the event.
If for any reason an item of merchandise is unacceptable or damaged please notify us by e-mail or telephone within 24 hours of receipt and we will replace the item or provide a full refund.

If an item is damaged, please notify us (by e-mail or telephone) within 24 hours from proof of receipt, and return it to us within 14 days. We will then replace the item or refund you if we; or our suppliers are out of stock.
If, for any reason, you simply change your mind and wish to return the item, you can cancel the order within 7 days from proof of receipt. Following receipt of the item (which must be in a saleable condition) we will refund the purchase price. Cost of the return remains with the purchaser. Items returned should be packaged in a suitable way to ensure they are not damaged in transit the items must be in their original packaging and in a saleable condition.

When returning an item:

Please enclose a note, giving the reason for the return. If the item is faulty please give a full description of the fault.
Wrap the package securely, and in the original packaging.
For your protection, we recommend that you use a recorded-delivery service.

6. Privacy Statement

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully) in accordance with the Data Protection Act 1998).

We collect information about you for two reasons.
i) To process your order.
ii) To provide you with the best possible service.

The type of information we will collect about you includes:

your name
address
phone number
e-mail address

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date.

The personal information we hold will be held securely in accordance with our internal security policy and the law.

We will not disclose any information to 3rd parties.

7. Cookies

This website uses cookies.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

By using and browsing this website, you consent to cookies being used. If you do not consent, please disable cookies or refrain from using the site.

Please view our Cookie Policy for further information about cookies and how to disable them.

8. Agreement

By placing an online payment you are agreeing to our terms and conditions set out above.

BIGGAR LITTLE FESTIVAL NEWS
Biggar Little Festival News
REGISTER YOUR EVENT

It's time to start planning your 2017 event. Registrations are now invited for BLF 2017. To obtain a registration form or to discuss your proposed event  please contact Lesley at laproperty@tiscali.co.uk or phone 01899 220980.
Biggar Little Festival News
Co- op Community Fund

BLF are delighted to announce that they have been awarded £1500 from the Co-op Community Fund. We are very grateful to the Co-op and would like to thank everyone who voted for BLF. The money will assist us with the cost of the 2016 Festival. 
Biggar Little Festival News
BLF EKOS Report

During the 2015 Festival the Committee commissioned an appraisal from the independent consultancy company EKOS to gauge the success of the festival and lessons to be learned. The resulting report is available here. The Committee is now considering how to take forward the issues raised.
Biggar Little Festival News
ARTISTS OPEN STUDIO TRAIL 2017

Registrations are now invited for the Artists Open Studio Trail 2017 which will take place on Saturday 28th and Sunday 29th October. If you are a local artist and would like more information and a registration form please contact the festival administrator, Lesley Armstrong.